Privacy Policy

Introduction

Backbone ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you contact us or use our services, we may collect:

• Name and contact information (email address, phone number, postal address)
• Information you provide in correspondence with us
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Improve and personalize your experience on our website
• Send you educational content and updates (with your consent)
• Analyze website usage and trends
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Your consent (which you can withdraw at any time)
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests in operating and improving our services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and services
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement or regulatory authorities when legally required
• Third parties in connection with a business transaction (merger, sale, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Backbone
74 Brick Lane, London E1 6QL, United Kingdom
Email: [email protected]
Phone: +44 20 7832 59 17